What type of Information do we collect?
We may collect the following information from you:
1. Information collected from Users:
For Registration: Full name, email address, mobile number, date of birth, gender and a password;
For every screening:
- Information about habits such as smoking, consumption of chewable tobacco or alcohol and the duration for which these habits have existed;
- Images of the various parts of the oral cavity which may include but are not limited to left, right, upper and under tongue, left and right cheek, uvala, upper and lower teeth.
- A record of feedback from each Doctor after screening an individual;
- A copy of the final report generated for the User.
In order to improve diagnosis, the User may opt for multiple screenings
Data gathered for a screening is shared with doctors for the purpose of screening. We never share your name, email address, mobile number, date of birth, gender and password with any doctor for any reason.
Screenings may be conducted through your personal account or through the account of an Organization. If your screening is done through an Organization’s account, all data regarding the screening, including but not limited to personal information and feedback received from any doctor, is shared with that Organization. Organizations require access to this data in order to provide advice or treatment.
For Payment: Credit card / debit card numbers, payment wallets and netbanking among other forms of payment related information.
Analytic data: SkyFire gathers and analyses certain data regarding your usage of the app for the sole purpose of improving the Service. Such data includes but is not limited to your clicks / taps within the app, which parts of the app are opened and how often the app is opened. This data consists of your usage of berry.care’s app only. We do not collect any data regarding your use of other apps or services. We neither use nor share this data with any third party for any other reason.
2. Information collected from Doctors:
For Registration and profile: Full Name, Gender, Email Id, Qualification and password;
For every screening: A copy of the feedback received from the Doctor for each screening performed by the Doctor;
For Payment: Credit card / debit card number, payment wallets and netbanking among others forms of payment related information.
What do we use the information for?
We may use the personal information collected within the Service for the following purposes:
Enable individuals to seek consultancy for oral cancer;
Enable third party organizations (“Organization”) to seek consultancy on behalf of individuals for oral cancer;
Allow communication between a remote doctor and the individual or an Organization on behalf of an individual;
Formulate a report for an individual on the basis of doctor’s feedback;
Communicate with a doctor, an individual or an Organization in cases of emergency;
Administer and safeguard your account;
Send you information that you requested about a product or service;
Respond to customer service requests;
Facilitate your communications with other users when you use the Service;
Improve the performance of the Service.
We may use the payment related information collected from within the Service for the following purposes:
Receive payments from individuals for consultation;
Make payments to Doctors for screening and feedback.
Who do we share the information with?
Except as provided in this Policy, your information will never be sold, traded, rented or shared with any other legal entity for any purpose except (a) transfer to third party service providers who help us facilitate our business activities, and (b) legal disclosures (see below).
Correction of Information
We at SkyFire respect your Right to Privacy and the right to access your personal information. We collect information from individuals, doctors and Organizations acting on behalf of individuals. When information is submitted by an Organization, we have no direct relationship with the individuals with whom the Organization may interact using the Service. If you wish to access, correct or delete unreliable data and are unable to do so using your account the Service or if you do not have an account on the Service, you may contact us with your request. Please allow reasonable time for us to review your matter. We may request additional information or require verification of your identity before taking any action on your request.
Links to Third Party Websites or Services
Communications from the Service
We may use your email address to send updates and alerts with respect to the Service. If you do not wish to receive such communication, you can opt out by sending an email to firstname.lastname@example.org
We may publish your comments / reviews / testimonials on our Service. Such comments / reviews / testimonials may certain contain personal information. Please contact us if you feel that a comment / review / testimonial has been published with your personal information without your consent.
We withhold the right to impart with your personal data as required by applicable law, in reply to legal requests by public authorities, including meeting national security or law enforcement requirements and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process served on us. Your personal data may also be shared between our Group Companies for the activities permitted under this Policy.